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日前,2022年“優質服務基層行”活動表揚機構名單公布,全國共有2355家基層醫療衛生機構上榜。加上前三批名單中的4966家,目前已有7321家機構達到了“優質服務基層行”活動推薦標準。
Recently, the list of institutions commended for the 2022 "Quality Service at the Grassroots Level" campaign was announced, with a total of 2,355 grassroots medical and health institutions across the country making the list. Together with the 4,966 institutions in the previous three batches, a total of 7,321 institutions have now met the recommended standards of the "Quality Service at the Grassroots Level" campaign.
從達標數據看落地成效
Assessing implementation effectiveness based on compliance data
在江蘇、湖北、廣西、江西、海南、內蒙等公衛隨訪包重點服務的地區,越來越多基層醫療衛生機構在數字賦能方案的助力之下,對照服務能力標準,補短板、強弱項,取得了積極成效。
In regions where public health follow-up packages are prioritized, such as Jiangsu, Hubei, Guangxi, Jiangxi, Hainan, and Inner Mongolia, an increasing number of grassroots medical and health institutions, aided by digital empowerment solutions, have benchmarked their service capabilities, addressed shortcomings, and strengthened weak areas, achieving positive results.
國家級表揚名單出爐之后,各地方衛健委陸續更新了省/區級名單。近日,廣西壯族自治區衛生健康委對全區已通過服務能力推薦標準和基本標準的機構予以通報表揚。名單顯示,截至2022年底,全區共有184家機構達到推薦標準,569家機構達到基本標準,比上年分別增加47家、267家,其中多家機構與公衛隨訪包保持深度合作。合作產品包括:公衛體檢工作站、家庭醫生隨訪包、公衛體檢車/查體車。
After the national-level commendation list was released, local health commissions successively updated their provincial/district-level lists. Recently, the Health Commission of Guangxi Zhuang Autonomous Region issued a notice of commendation to institutions across the region that have met the recommended and basic standards for service capacity. The list shows that by the end of 2022, a total of 184 institutions in the region had met the recommended standards, and 569 institutions had met the basic standards, an increase of 47 and 267 institutions respectively compared to the previous year. Among them, many institutions maintain deep cooperation with public health follow-up kits. Cooperation products include: public health physical examination workstations, family doctor follow-up kits, and public health physical examination vehicles/physical examination vehicles.
許多機構負責人表示,能夠順利達標,公衛隨訪包“功不可沒”。作為深受基層信賴的“智能伙伴”,公衛隨訪包深知,達標并不是最終目標,關鍵是要讓高質量的健康服務成為基層的常態。
Many institution leaders have stated that the public health follow-up package has played a "significant role" in successfully meeting the standards. As a "smart partner" trusted by the grassroots, the public health follow-up package is well aware that meeting standards is not the ultimate goal; the key is to make high-quality health services a norm at the grassroots level.
從基層鏡頭看產品實力
Viewing product strength through grassroots lenses
“以前要拿張表格到處跑,體檢結果也得等好幾天。現在是方便又快捷,體檢完了,一會手機上就可以查到結果了,有什么問題還可以馬上咨詢醫生。”家住上饒市玉山縣的村民李光樂呵呵地說。
"In the past, we had to carry around a form and wait for several days for the physical examination results. Now, it's convenient and fast. After the physical examination, we can check the results on our mobile phones in a short while, and if there are any problems, we can consult the doctor immediately," said Li Guangle, a villager living in Yushan County, Shangrao City, with a smile.
2022年,下鎮鎮中心衛生院引進了公衛隨訪包公衛體檢數字工作站。衛生院院長范偉表示,通過應用公衛隨訪包公衛體檢數字工作站,工作效率與服務質量均有顯著提升,居民信息采集錯誤、數據缺項漏項等問題也得到了有效解決。有助于衛生院進一步拓展服務廣度和深度,提升綜合服務能力,為健康玉山建設作出更大貢獻。
In 2022, the central health center of Xiazhen Town introduced the public health follow-up package and digital workstation for public health physical examination. Fan Wei, the director of the health center, stated that by applying the public health follow-up package and digital workstation for public health physical examination, both work efficiency and service quality have been significantly improved, and issues such as errors in resident information collection and missing data have been effectively resolved. This has helped the health center further expand the breadth and depth of its services, enhance its comprehensive service capabilities, and make greater contributions to the construction of a healthy Yushan.
今年5月,健康報和國家衛健委基層衛生健康司聯合舉辦了“第四屆基層衛生健康發展與傳播大會”。大會發布了“2022年基層衛生健康優秀創新案例”年度榜單。玉山縣下鎮鎮中心衛生院獲評“數字賦能健康——基層衛生健康信息化建設典型案例”。
In May this year, Health News and the Primary Health and Health Department of the National Health Commission jointly hosted the "Fourth Primary Health Development and Communication Conference". The conference released the annual list of "Outstanding Innovation Cases in Primary Health Care in 2022". The Central Hospital of Xiazhen Town, Yushan County, was awarded the title of "Digital Empowerment for Health - A Typical Case of Primary Health Informationization Construction".
從術業專攻看團隊優勢
Examining team strengths from the perspective of specialized expertise
專業的團隊服務,也是公衛隨訪包在同類市場中打出差異的重要原因之一。公衛隨訪包運營實施團隊面向基層提高“1+3+N”式培訓服務,即1次標準培訓、3次“1對1”指導、N次定期培訓。服務啟動之初,工程師會根據機構情況進行實地跟進,保證醫務工作者熟練掌握技能。
Professional team service is also one of the important reasons for the public health follow-up package to stand out in the similar market. The operation and implementation team of the public health follow-up package provides "1+3+N" training services for grassroots, which includes 1 standard training, 3 "1-on-1" guidance sessions, and N regular training sessions. At the beginning of service launch, engineers will conduct on-site follow-ups based on the situation of the institution to ensure that medical workers are proficient in the skills.
與此同時,售后團隊提供7*24小時的服務保障,針對醫務工作者提出的問題,售后人員采用遠程指導等方式,承諾及時響應、徹底解決。
Meanwhile, the after-sales team provides 7*24-hour service guarantee. For any questions raised by medical workers, after-sales personnel adopt remote guidance and other methods, promising to respond promptly and solve problems thoroughly.
▲工程師為基層醫務人員培訓家庭醫生隨訪包的操作方法
▲Engineers train grassroots medical personnel on the operation method of the family doctor follow-up package
為進一步助力廣大基層醫療衛生機構創收創優,公衛隨訪包研發團隊圍繞近年來備受關注的基層慢病防治領域精準發力,推出了基層慢病一體化管理方案,幫助機構持續輸出精細化、個性化、高質量的健康服務,讓慢病患者愿意走進基層、留在基層。
To further assist grassroots medical and health institutions in increasing revenue and achieving excellence, the public health follow-up package research and development team has focused on the precision efforts in the field of grassroots chronic disease prevention and control, which has garnered significant attention in recent years. They have launched an integrated management plan for grassroots chronic diseases, helping institutions to continuously provide refined, personalized, and high-quality health services, making chronic disease patients willing to visit and stay at the grassroots level.
未來,公衛隨訪包仍將秉持務實、開放、極致的企業精神,發揮國內細分市場領跑優勢,持續迭代出更好的產品和服務,不斷完善從數字化應用到高質量服務的融合跨越,為健康中國建設貢獻更多漸健智慧!
In the future, Gongwei Follow-up Package will continue to uphold the pragmatic, open, and ultimate corporate spirit, leverage its leading position in the domestic market segment, continuously iterate and produce better products and services, and constantly improve the integration and leap from digital application to high-quality services, contributing more Jianjian wisdom to the construction of Healthy China!
本文由 公衛隨訪包 友情奉獻.更多有關的知識請點擊 http://www.jnanchi.cn/ 真誠的態度.為您提供為全面的服務.更多有關的知識我們將會陸續向大家奉獻.敬請期待.
This article is kindly contributed by the Public Health Follow-up Package. For more relevant knowledge, please visit http://www.jnanchi.cn/. We sincerely provide you with comprehensive services. More relevant knowledge will be contributed to you in succession. Please stay tuned
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